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Frequently asked questions

How do I make a personalized book?


You make your choices right here on our website. We take them and put together a unique custom book starring the child or pet of your choice. Once your order is paid for, we start working. We use high quality printing and deliver straight to your mailing address.




Can I use more than one child or dog?


Eman Kids Sports books are for individuals only. However, for our DOG BOOKS, you can use up to two owners and two dogs Fill your information out on our order forms, and if there’s anything you’re unclear of, send an email and we’ll help you out.




How much do Eman Personalized Books cost?


Our books cost between $18.99 and $49.99 CAD, depending on the format you choose. Books are professionally illustrated and designed for a polished, adorable final product. We offer softcover format and a slightly pricier hardcover format. Picture uploads are an additional fee.




When will your hockey books be ready for ordering?


We expect to have our hockey books ready to order by March 2021. Dance and Soccer books will also be available in Spring 2021!




Do you offer special pricing and how do I find out about them?


Eman Books loves sales as much as you do! We offer savings throughout the year, and provide codes, so sign up for our newsletter to make sure you get updates! Team orders are also available at a discount for Eman Kids Sports books.




What payment types do you accept?


We accept Master Card and Visa. Canadian customers can also send etransfers.




Can I alter my order once it has been placed?


Unless you change your order within 12 hours, it will go into the system for automatic production. Please contact us by email if you have an issue with your order placement.




How long does it take to produce my order?


It can take up to 2-5 business days for your book to make it into the printing que. We are a gifting company, so things do get busier around the holidays. Be sure to leave yourself time for order and delivery for a gift.




How long does delivery take?


Oh, if only we could control the mail! Once your book has been produced, it may take from 7-10 business days for delivery in North America. Deliveries to the rest of the world can take between 14-28 business days, depending on your location. Please contact us for delivery fees outside North America.




Are there any customs duties or extra fees?


Taxes are included in your order price. The only extra fee Eman Books charges is for shipping. If the receiver of an international shipment is subject to import fees, these are applied once a shipment reaches your country. Customs may charge additional fees for clearance and these are paid by the recipient. Eman Books has no control over these charges.




How do I contact Eman Books?


We can be contacted by email. emanbooks@shaw.ca We love email and will get back to you within 24 hours unless there are unforeseeable circumstances. Send us feedback too! We’d love to hear what you have to say, or hear your suggestions! We’d love you to send us pictures of your kids and/or pets with their special books!




What Images can I upload to include in my book?


We recommend using Jpeg images that have a file size between 3-10 MB in Jpeg format. the book. After book production, your images will be deleted from our systems.





 

Get in touch:

EMAIL: emanbooks@shaw.ca

PHONE: 1-587-896-1036

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EMAN KIDS delivers keepsake personalized books that commemorate a child’s discovery of a new sport.  These adorable memory books can be read over and over and our books are motivational with cute rhymes to remind young athletes what they love about their sport.

Eman Books is proudly Canadian. Our aim is to provide people with a quality gift they’re proud to give, while also encouraging the joy of reading! 

These books are inspired by many hours spent with kids as they learn and develop a love for their favorite sport. If there are other books you’re interested in having personalized, let us know!